What type of analytics can Watson V3 perform on customer data?

Watson V3 is designed to perform predictive analytics and sentiment analysis on customer data, making it highly valuable for businesses seeking to understand and anticipate customer behavior. Predictive analytics allows organizations to analyze historical data and identify patterns that can inform future outcomes, making it easier to forecast trends and enhance decision-making.

Sentiment analysis, on the other hand, involves examining customer feedback, reviews, and social media interactions to gauge public opinion and emotional responses towards a brand or product. This capability enables companies to tailor their marketing strategies, improve customer service, and increase customer satisfaction by addressing issues highlighted in sentiment analysis.

In contrast, the other options may include valid analytic methods, such as descriptive analytics and data mining, but they don’t encompass the full scope of capabilities that Watson V3 specifically offers in the context of customer data analysis. By focusing on predictive analytics and sentiment analysis, businesses can effectively leverage their customer data to enhance overall engagement and strategic planning.