What kind of customer insights can Watson provide?

Watson is designed to analyze vast amounts of data, enabling businesses to gain deep insights into customer preferences, behaviors, and trends. By utilizing advanced analytics and machine learning, Watson can process customer interaction data, feedback, and other relevant sources to identify patterns and preferences that inform businesses about what drives customer decisions. This includes understanding how customers feel about products, their purchasing habits, and how trends evolve over time, providing organizations with the information they need to tailor their offerings and marketing strategies accordingly.

The other options do not encompass the full spectrum of insights that Watson can provide. For instance, focusing solely on demographics limits the analysis to surface-level information that does not account for the nuances of customer preferences and behaviors. Similarly, while recognizing general industry trends is valuable, it does not provide specific insights into individual customer interactions or preferences. The mention of technical specifications is unrelated to customer insights, as it pertains to product details rather than customer-focused data analysis.